HELP · JUSTREALS
Resources Answers for new users, shared links, account help, and safety. Download JustReals on iPhone (App Store) or Android (Google Play). For legal terms see Terms and Privacy; for community rules see Safety.
Last updated July 18, 2026
What is JustReals? JustReals is a mobile social app built around live capture — video and photo, not uploads from your camera roll.
Available on iPhone (App Store) and Android (Google Play). Record or snap in the app, reply on camera, react with JustReals. Moments fade after about 48 hours so feeds stay fresh. Following is for friends; World is for discovery. Shared links Links from JustReals open on justreals.com when viewed in a browser.
Moment links show a compact preview; with JustReals installed, they open in the app. Profile links show avatar, bio, and live public thumbnails. Private or direct moments are never public on the web. For parents and educators JustReals uses selfie verification, automated checks, reporting, blocking, and human review for serious reports.
Read /safety with young people before they post. Report grooming or exploitation immediately — we treat minor safety as urgent. Account help Most account tasks are in the app under Settings.
Update profile, notifications, language, and privacy toggles. Delete your account in Settings (password confirmation required for email accounts). Full policies: /terms · /privacy · /safety Contact JustReals Email us at support@justreals.com for support, safety escalations, privacy requests, or press.
Support: support@justreals.com Safety reports: use in-app Report first, then email support@justreals.com if urgent Privacy requests: support@justreals.com with subject "Privacy request" FAQ Is JustReals free? − JustReals is free to use. If we introduce paid features later, we will update our Terms and communicate clearly in the app.
Why can't I upload videos from my gallery? + How long can I record a moment? + Why did my moment disappear? + Why do I need a selfie to post? + A shared link opens the website instead of the app + How do I report something unsafe? + How do I delete my account? + I forgot my password + Can I use JustReals on desktop? + How do I contact support? +